Woodbury Bus Terms & Conditions:

These are the terms and conditions governing sales by Woodbury Bus Inc (“Woodbury Bus”). Placing a work order for service constitutes acceptance of these conditions of sale. No addition to, waiver of, or modifications of these Terms and Conditions, nor anything stated on the Customer’s Work Order Invoice shall be binding on Woodbury Bus unless expressly agreed to in writing by Woodbury Bus, such writing states that is supersedes these Terms and Conditions in that regard and the specific provision has been initiated as “accepted” by Woodbury Bus. Any proposal for additional or different terms or any attempt by Customer to vary any of the terms of this document is rejected, but such proposal shall not operate as a rejection of this document unless there is variation in description of the service, date, price or duration.

1. Cancellation Policy All tickets purchased directly at woodburybus.com are refundable up to 24 hours to reservation. Tickets cancelled 24 hours or less will be store credit up to 1 year. If you purchase a refundable ticket, refunds will be provided up to reservation date/time. Refundable tickets cancelled after reservation time will be provided store credit up to one year. You will be required to email res@woodburybus.com to have your credit honored. There are no refunds for day of no shows. Woodbury Bus is not responsible for cancellations or delays caused by traffic, road conditions, weather, or other causes over which it has no control over.
2. Personal Property All baggage and other personal property are handled at the passenger’s own risk. Woodbury Bus is not responsible for lost, stolen, or damaged property.
3. Right of Substitution and Schedule change Woodbury Bus, LLC reserves the right to substitute equipment if in Woodbury Bus’s sole discretion, substitution is necessary. Due to seasonality and unforeseen circumstances, we reserve the right to move your reservation to the next available departure. No Credit, refunds or discounts will be provided.
4. Unavoidable Delay or Non-Performance Woodbury Bus shall not be liable for loss of time or failure to perform services under a contract due to mechanical problems, weathers conditions (including hurricanes, tornadoes, earthquakes, floods, snow and/or ice storms, or wildfires), epidemics, pandemics, traffic congestion, or other conditions wholly beyond Woodbury Bus’s control. Woodbury Bus will make reasonable attempts to minimize the delays and/or make alternate arrangements to enable travel to your destination.
5. Limitation of Damages Customer waives any claim for consequential damages against Silver Star arising out of or related to Woodbury Bus’s services. Notwithstanding anything to the contrary in this agreement, under no circumstances will Woodbury Bus’s trip liability exceed the price of each ticket sold.
6. Amenities Woodbury Bus may offer, TV, DVD, PA, power plugs, WiFi, seatbelts, wheel-chair lift, air-conditioning, and bathroom for free on equipped vehicles. If any are not operable during the service, no money will be refunded/credited.
7. Safety in Riding
   1. Passengers must obey the driver at all times
   2. All passengers must remain seated while vehicle is in motion
   3. Passengers should not distract drivers from driving
8. Right to Refuse Transport Woodbury Bus reserves the right to refuse to transport or to remove any passenger from any transportation vehicle at any point should the driver determine in his/her sole discretion that allowing such passenger onboard would potentially endanger the safety of the driver, other passengers, the public, or Woodbury Bus’s equipment. In addition to, and not in limitation of the foregoing, Woodbury Bus reserves the right to refuse transport or to remove any passenger from any transportation vehicle at any point for the following reasons:
   1. To comply with any government regulation or directive
   2. To help protect against weather or other conditions outside of Woodbury’s control
   3. To help protect the safety of other passengers and the driver
      1. when passenger demonstrates disorderly, offensive, abusive, illegal, or violent behavior
      2. when a passenger is visibly intoxicated or otherwise incapacitated
      3. when the passenger fails to comply with the driver’s instructions or interferes with the driver’s duties
      4. when a passenger has dangerous or deadly weapons
      5. when passenger demonstrates symptoms of a communicable disease or infection reasonably believed to pose a threat
   In the event the driver exercises discretion and either refuses to allow a passenger to board or asks them to get off the transportation vehicle for one of the reasons stated above, no refund will be issued to the Customer.
9. Indemnification To the maximum extent allowed by law, Customer shall defend and indemnify Woodbury Bus and its employees, contractors, and agents against all sums, costs, and all liabilities, losses, obligations, suits, actions, damages, penalties, fines, interest and other expenses (including investigation expenses and attorneys’ fees) that Woodbury Bus may incur or be obligated to pay as a result of (a) Customer’s negligence, (b) Customer’s violation or alleged violation of any federal, state, county or local law or regulation, and (c) Customer’s breach of contract.
10. Choice of Law All orders shall be construed, and the rights of the parties interpreted in accordance with the laws of the state of New York without regard for conflicts thereof. The parties agree that any dispute arising under this order shall be brought in the Superior Court of Westchester County, State of New York.
11. Severability In case any provisions are, for any reason, held to be invalid, illegal or unenforceable in any respect in any jurisdiction, such invalidity, illegality and unenforceability will not affect any other provision or any other jurisdiction, but the Terms and Conditions will be changed and interpreted in any jurisdiction as if such invalid, illegal or unenforceable provision had never been a part of the Terms and Conditions so that Terms and Conditions will be valid, legal, and enforceable to the maximum extent permitted in the relevant jurisdiction.
12. Changes to Terms and Conditions These Terms and Conditions may be modified or amended at any time. Amendments will be effective once updated Terms and Conditions are posted online. These Terms and Conditions may not be changed or contradicted by any alleged oral agreement with any representative of a Woodbury Bus. or otherwise.